Who is Big Fish?
Big Fish began in 2009. Back when we were a small, pop-up business in a tiny Austin warehouse. Today, Big fish is privileged to connect with hundreds of customers every day. As always, we strive to provide our clients with exceptional, quality service. We are proud to service the Austin, San Antonio, and Houston areas as we continue to grow throughout Texas. When you entrust us with your service you align with more than 1,200 companies who value our “do it right the first time” service. You also receive the benefit of having direct owner access at every level.
What We Do
Every business has unique needs, and we understand that a one-size-fits-all approach is not realistic. Consequently, our licensed professionals will service your equipment with your specific needs in mind. Our services include HVAC, Refrigeration and Hot Side Equipment. Whether you need installation, repair, service or maintenance, Big Fish will get your systems up and running as quickly and efficiently as possible.
Maintenance of your systems and equipment is crucial to its lifespan. Because of this importance, we create a maintenance plan tailored to your specific needs. During our first visit, our licensed professionals will assess your building’s systems and equipment. Once our team performs a system analysis, they will design an individualized plan to fit the needs of your system. This ensures consistent, cost-effective service at each visit. Thus, ensuring that your systems and equipment are running at peak operating efficiency, minimizing downtime, and eliminating the need for repeat visits.
Why "Big Fish"?
Daryl Mika, our founder and President, grew up in the coastal region of Texas. Naturally, he spent much of his childhood on the beach. After his first deep-sea fishing excursion, he was hooked! To this day, his favorite vacation place is on a boat, deep in the ocean catching as many fish as he can. Hence, the name “Big Fish” was born.
Our Big Fish Promise to You
Service
At Big Fish HVAC, we provide quality, dependable service, and do it right the first time. Above all, we are committed to you for the life of your equipment and beyond.
Knowledge
Our team of experts stays up-to-date with new trends and systems. In turn, this assures that your business has current equipment. Therefore, Big Fish HVAC keeps you and your business ahead of the rest.
Guarantee
Regardless of the time of day, our timely arrival and high-quality service ensures that your business’s workflow is not disrupted. In fact, our licensed specialists are here to assist you 24 hours a day, 7 days a week.
Our Mission
Big Fish will strive to provide unrivaled services and repairs to the Medical, Restaurant/Bar and Commercial Property Industries in Texas. Offering a wide range of services geared towards HVAC, Refrigeration, and Hot Side Equipment. We will do this through hard work, dedication, and continuing education trainings. The entire Big Fish team makes it our number one priority to offer our customers the best service in our area.
Our Vision
We aim to have Big Fish be the most sought after HVAC, Refrigeration and Commercial Cooking Equipment business in the State of Texas. Where customers and empoyees alike seek our services and employment opportunities. Our goal is not to be the biggest company around, but the best in our class!
Our Values
Balance
We focus on finding the proper balance of work and life. Making time for the things that mean the most to us and minimize the things that get in the way of our highest goals.
Integrity
We honor our commitments. We value professionalism, mutual respect, and trust. We acknowledge and learn from our mistakes. We do the right thing.
Growth
We invest in ourselves and one another not just to grow as a company, but also as individuals. We embrace opportunities to learn and improve.
Fairness
We value equality, impartiality, and open communication. Promoting respect, accountability, leadership, trust, and a meaningful life.
Innovation
We continually seek out innovative ways to change, solve challenges, and find answers for our clients. Assisting our employees and organization in realizing their full potential.
Service
We believe in helping others and giving back to the community. We keep our promises and are mindful of the well-being of our families, employees, and clients. We empower each other.
Honesty
We are dedicated to open and honest business practices. We recognize that our clients have placed a great trust in us and we strive to be deserving of that trust.
We do our best to stand out!
What makes Big Fish better?
We want you to be comfortable and satisfied all year long. For this reason, Big Fish focuses on excellent customer support and unparalleled HVAC, Commercial Refrigeration, and Commercial Kitchen services. Most importantly, we are proud of our reputation for putting clients first and providing you with superior services and products.
There are a few key factors that set us apart. For example, our experience in this field is simply unmatched. Also, we understand how to properly service all types of heating, ventilation, and air conditioning (HVAC) systems and refrigeration equipment. Of course, all our technicians are licensed and knowledgeable. Lastly, you will receive confident, individualized care and service from all our well-trained staff.
Here are a few more reasons why Big Fish you should be the team you choose as your home or business provider:
- Anytime Service
- Upfront Pricing
- Certified Technicians
- Service Guarantee
Need Us Now?
We are always open. Yes, twenty-four hours a day and seven days a week!
We understand that downtime costs you money. That is why we are here to help anytime you need it. No matter what time of day or night, you can trust Big Fish to get your system fixed. After all, your HVAC and refrigeration equipment depends on it. Our team of certified technicians is always on call. Therefore, we help you twenty-four hours a day and seven days a week.